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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All LOVATO products

The group "New Technologies" offers for review the products of the plant LOVATO: motor protection switches, contactors, buttons, limit switches, starters, relays, digital measuring instruments, energy meters, reactive power regulators, generator set controllers
  • Software LOVATO
    Software
    Synergy, SAM1, etc.
  • Motor protection controllers LOVATO
    Motor protection controllers
    TI-HR et al.
  • Data Hubs LOVATO
    Data Hubs
    DME, EXM, etc.
  • Energy meters LOVATO
    Energy meters
    DME M100, D100, D110, etc.
  • Charging devices LOVATO
    Charging devices
    BCF, BCG, etc.
  • Power sources LOVATO
    Power sources
    PSL1M, PSL1, PSL2, etc.
  • Microcontrollers LOVATO
    Microcontrollers
    LRD, LRE, etc.
  • Liquid monitoring relay LOVATO
    Liquid monitoring relay
    LVM 20, 25, 30, 40, etc.
  • Voltage monitoring relay LOVATO
    Voltage monitoring relay
    PMV 10, 20, 20N, 30, etc.
  • Time relay LOVATO
    Time relay
    TM P, M1, M2, PL, etc.
  • Current leakage relay LOVATO
    Current leakage relay
    R 1D, 2D, 3D, 4D, etc.
  • The switches are automatic LOVATO
    The switches are automatic
    SM, LMS, etc.
  • Minicontactors LOVATO
    Minicontactors
    BG, BGF, BGP, etc.
  • Motor protection relay LOVATO
    Motor protection relay
    RF, RFA, RFN, etc.
  • Modular contactors LOVATO
    Modular contactors
    CN 20, 25, 40, etc.
  • Surge arresters LOVATO
    Surge arresters
    SA1, SA0, SA2, etc.
  • Differential switches LOVATO
    Differential switches
    P1 RC, RB, etc.
  • Fuse holders LOVATO
    Fuse holders
    FB, FE, etc.
  • Electromechanical starters LOVATO
    Electromechanical starters
    M, BGR, BFA, BGT, etc.
  • Soft-start starters LOVATO
    Soft-start starters
    ADXC, ADX, etc.
  • Frequency converters LOVATO
    Frequency converters
    VE, VFNC, VFS, etc.
  • Signal columns LOVATO
    Signal columns
    LT7, LB6, etc.
  • Cam switches LOVATO
    Cam switches
    GX, GN, etc.
  • Disconnector switches LOVATO
    Disconnector switches
    GA, GAX, GE, etc.

NEW TECHNOLOGIES GROUP

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